Payment Policy

Thank you for choosing Lena Muse for your purchase. We are committed to providing a smooth, secure, and transparent shopping experience. Below are the key details of our payment process.

Currency

All transactions on our website are processed in AUD (Australian Dollars).

Secure Payment Processing

Your security is our priority. We use advanced encryption and security protocols, including SSL technology, to protect your personal and payment information throughout the checkout process.

Accepted Payment Methods

We offer a variety of trusted and secure payment options for your convenience, including:

American Express
Apple Pay
Google Pay
Maestro
Mastercard
Visa
PayPal

Payments are authorized at the time of purchase to ensure the availability of funds.

Refunds and Disputes

Refunds related to returned or cancelled orders will be processed according to our Returns and Refunds Policy. For any payment disputes, please contact us promptly.

Contact Us

If you have any questions or concerns about this Payment Policy, please reach out:

Email: support@lenamuse.com
Phone: +61 480008190
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST) We aim to respond to all inquiries within 1-2 hours during business hours

Lena Muse is a trade name operated by AP Ventures E-COM, a registered company based in the Netherlands.

Address: Pieter Calandlaan 292, Amsterdam, 1060 TS, Netherlands