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Payment Policy

Thank you for choosing Lena Muse for your purchase. We are committed to providing you with a smooth and secure shopping experience, and our payment policies reflect this dedication.

Currency

All transactions on our website are processed in AUD (Australian Dollars).

Secure Payment Process

At Lena Muse, we take the security of your personal information seriously. To ensure your details are protected, we utilize advanced encryption and security protocols, including SSL, throughout the payment process.

Accepted Payment Methods

We offer a variety of secure payment options for your convenience. During checkout, you can select from the following trusted payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Visa
  • PayPal

Your security and satisfaction are our top priorities, and we strive to make your shopping experience as seamless and safe as possible.

Contact Information

If you have any questions regarding payments, please contact us:

Business Name: Lena Muse
E-mail: support@lenamuse.com
Phone number: +61480008190
Company Name: AP Ventures E-COM
Adress: Pietercalandlaan 292
City: Amsterdam
State: North-Holland
Zipcode: 1060TS
Country: The Netherlands
Company Registration Number: 95310126
VAT Number: NL867081983B01

Customer Service Hours:
Monday to Sunday: 09:00 am to 5:00 pm (AEST) Australian Eastern Standard Time (Australia)

We aim to respond to your email within 1 business day.

30-Day Money-Back Guarantee

At Lena Muse, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

Free shipping

We're offering free shipping throughout Australia.

Customer service

If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.

Secure payment

Your payment information is processed securely.