Terms of Service

OVERVIEW

This website is managed by Lena Muse. Throughout the site, the terms "we," "us," and "our" refer to Lena Muse. Lena Muse provides this website, along with all the information, tools, and services offered, to you as the user, based on your acceptance of the terms, conditions, policies, and notices outlined here.

By visiting our website and/or purchasing from us, you engage in our "Service" and agree to adhere to the following terms and conditions ("Terms of Use," "TOS"), including any additional terms, conditions, or policies referenced here or accessible via hyperlink. These Terms of Use apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content providers.

We encourage you to review these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to comply with these Terms of Use. If you do not agree to all the terms and conditions stated here, you must not access the website or use its services. If these Terms of Use are regarded as an offer, acceptance is strictly limited to these terms.

Any new features or tools added to the website will also fall under these Terms of Use. You can always review the latest version of the Terms of Use on this page. We reserve the right to update, change, or replace any part of these Terms of Use at our sole discretion.

SECTION 1 - TERMS AND CONDITIONS OF ONLINE STORE

By accepting these Terms of Use, you confirm that you are at least the legal age of majority in your state or province of residence and that you have authorized any minor dependents to use this website. You are prohibited from using our products or services for illegal or unauthorized purposes, and you must comply with all applicable laws in your jurisdiction (including, but not limited to, copyright laws) when using the Service.

You are strictly prohibited from transmitting any harmful elements such as worms, viruses, or malicious code.

Any violation or breach of these Terms will result in the immediate suspension or termination of your access to the Services.

SECTION 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to deny service at any time and for any reason. You understand that any content you provide (excluding credit card information) is transmitted without encryption and may: (a) pass through various networks, and
(b) undergo modifications to comply with technical requirements of connected networks or devices.

Credit card information, however, is always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contact on the website through which the Service is provided, without obtaining explicit written consent from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of the information on this website. The content provided is for general informational purposes only and should not be relied upon as the sole basis for making decisions. We recommend consulting primary, more accurate, complete, or up-to-date sources of information before making decisions. Any reliance on the material found on this site is at your own risk.

This website may include historical information, which is provided solely for reference purposes. Historical content is not necessarily current and should not be assumed to reflect the latest developments.

We reserve the right to modify the content on this site at any time but are not obligated to update any information. It is your responsibility to stay informed of any changes made to the website.

SECTION 4 - CHANGES IN SERVICES AND PRICES

The prices of our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notification.

We are not liable to you or any third party for any changes, price adjustments, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be exclusively available online through our website. These items may have limited quantities and can only be returned or exchanged in accordance with our returns policy. While we strive to display the colors and images of our products as accurately as possible, we cannot guarantee that the colors shown on your monitor will be precise.

We reserve the right, but are not obligated, to limit the sale of our products or services to specific individuals, geographic regions, or jurisdictions, and this will be decided on a case-by-case basis. We also reserve the right to limit the quantity of any product or service we offer.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per individual, household, or order. These restrictions may apply to orders placed under the same customer account, using the same credit card, and/or with the same billing or shipping address. If we make changes to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided during the order process.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made through our shop. This includes promptly updating your account details, such as your email address, credit card information, and expiration dates, to ensure we can process your transactions and communicate with you as necessary.

SECTION 7 - OPTIONAL TOOLS

We may offer you access to third-party tools over which we have no control or authority. You acknowledge and agree that these tools are provided on an "as is" and "as available" basis, without any warranties, representations, conditions, or endorsements from us.

We disclaim all liability for any issues or consequences arising from your use of these optional third-party tools.

Your use of these tools is entirely at your own discretion and risk. It is your responsibility to ensure that you understand and agree to the terms and conditions set forth by the relevant third-party provider(s) before using the tools.

SECTION 8 - LINKS TO THIRD PARTY PROVIDERS

Some content, products, or services accessible through our Service may include materials from third parties. Links on our website may direct you to third-party websites that are not affiliated with us.

We are not responsible for reviewing or verifying the accuracy or reliability of third-party content, and we do not provide any warranties or accept liability for any third-party materials, websites, products, or services.

SECTION 9 - COMMENTS, FEEDBACK, AND OTHER USER SUBMISSIONS

If you provide submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, proposals, plans, or other materials at our request, whether online, by email, by post, or otherwise (collectively referred to as "Comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use these Comments in any medium without restriction and at any time.

We are under no obligation to:

Keep any Comments confidential.
Compensate you for any Comments.
Respond to any Comments.

SECTION 10 - PERSONAL INFORMATION

The submission of personal information through our Store is governed by our Privacy Policy. For more details, please refer to our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, our website or service may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information, or cancel orders if any information on the Service or related websites is found to be inaccurate. These actions may be taken at any time without prior notice, including after an order has been submitted.

SECTION 12 - PROHIBITED USES

In addition to the other prohibitions outlined in these Terms of Use, you are strictly prohibited from using the Site or its Content for the following purposes: (a) Any unlawful purpose. (b) Encouraging or participating in unlawful activities by others. (c) Violating any international, federal, provincial, state regulations, laws, or local ordinances. (d) Infringing on our intellectual property rights or the rights of others. (e) Harassing, abusing, insulting, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. (f) Providing false or misleading information. (g) Uploading or transmitting viruses or malicious code that disrupts or could disrupt the functionality or operation of the Service, related websites, or the Internet. (h) Collecting or tracking the personal information of others. (i) Engaging in activities such as spam, phishing, pharming, pretexting, spidering, crawling, or scraping. (j) Using the Service or its Content for obscene or immoral purposes. (k) Interfering with or bypassing the security features of the Service, related websites, or the Internet.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. Additionally, we do not guarantee that the results obtained from using the Service will be accurate or reliable.

Your use of the Service, or inability to use the Service, is entirely at your own risk.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lena Muse, along with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands made by third parties.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Use is found to be unlawful, invalid, or unenforceable, that provision will still be enforced to the maximum extent allowed by law.

SECTION 16 - TERMINATION

These Terms of Use remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Use, along with any policies or operational rules posted by us on this website, represent the entire agreement and understanding between you and us.

SECTION 18 - GOVERNING LAW

These Terms of Use and any separate agreements under which we provide you with services are governed by and interpreted in accordance with the laws of the Netherlands.

SECTION 19 - CHANGES TO THE TERMS OF USE

We reserve the right to update, modify, or replace any part of these Terms of Use at our sole discretion by posting updates and changes on our website.

SECTION 20 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Business Name: Lena Muse
E-mail: support@lenamuse.com
Phone number: +61480008190
Company Name: AP Ventures E-COM
Adress: Pietercalandlaan 292
City: Amsterdam
State: North-Holland
Zipcode: 1060TS
Country: The Netherlands
Company Registration Number: 95310126
VAT Number: NL867081983B01

Customer Service Hours:
Monday to Sunday: 09:00 am to 5:00 pm (CET) Central European Time

We aim to respond to your email within 1 business day. (Include all missing sections here to complete the Terms of Service.)